Shipping and Billing

Shipping & Billing

PRICING
All pricing worldwide is in USD. Orders shipping to an Alabama address are subject to Sales tax calculated by the shipping address. Caroline's Treasures reserves the right to change pricing at our discretion and without notice.

SHIPPING
Orders are shipped via best way. Once items have been shipped, they become the property and responsibility of the purchaser.  No refunds or replacements will be given for products missing or damaged in transit.  Please enter your shipping address correctly, as once it has been received and dispatched we cannot alter the address and you will be charged the standard applicable postage rate to resend.

U.S. DELIVERY COST AND ESTIMATED DELIVERY TIMES
We process and ship Monday to Friday. All U.S. orders placed that request express post before 7 am (PST) should be dispatched on the same day, otherwise, it will be dispatched next business day.

CANADA & INTERNATIONAL DELIVERY COST AND ESTIMATED DELIVERY TIMES

Please note: Shipping timelines are subject to Customs clearance.

INTERNATIONAL ORDERS
International orders are sent via a consolidated carrier. Transit times vary. We will send you a tracking number when your item is shipped so that you can monitor your parcel's progress.

CUSTOM DUTIES AND TAXES
All orders outside of USA will be sent DDU (Delivery Duty Unpaid). Duties and taxes may be payable upon arrival in your country. These charges are determined by your local customs authority and include:

The Sales Tax applied by your country for purchases from the USA
Duties charged for processing in your country
We are unable to estimate the amount of duties and taxes your package will incur as these charges are imposed directly by your local customs. All Taxes and customs charges are the responsibility of the customer and are not included in the cost of the order or shipping charge. Payment of these is necessary to release your order from customs. We suggest contacting your local customs office if you are unsure of the applicable taxes and customs fees that are relevant to you.

In the event that import taxes and duties are not paid on arrival at the destination country and the shipment is refused by the receiver, the seller will request the freight carrier to return the goods. Upon receipt of the returned goods, the purchaser will receive a refund of the item/s less any return freight costs incurred.